Safe and Responsible Gaming

rd111 Responsible Gaming —
Your protection is our priority

rd111 believes gaming should be a source of entertainment, not stress. Use our protection tools and enjoy within your limits — for players aged 21 and above.

Why is responsible gaming important?


Online gaming and betting can be enjoyable — but only when done in a controlled and mindful way. At rd111, we always want our players to stay safe. On this page you will learn how to play responsibly, which tools are available to you, and when to seek help.

If gaming becomes a source of anxiety rather than entertainment, it may be a sign of a problem. Our platform has several protective features that you can activate at any time. rd111's responsible gaming policy is built to follow international standards.

Remember: gaming is for persons aged 21 and above only. 21+ Strictly upholding this age limit is our ethical responsibility.

Warning Signs

If you notice any of the following signs in yourself, please seek help:

  • Betting money beyond your budget
  • Placing more bets to try to recover losses
  • Neglecting family or work because of gaming
  • Feeling restless or irritable when not playing
  • Taking loans or borrowing money to fund gaming

Our Protection Tools


Deposit Limit

You can set daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately. A 7-day waiting period applies if you want to increase a limit — this protects you from making impulsive decisions.

Time-Out Feature

If you feel you need a break, use the time-out option. You can take a break ranging from 24 hours up to 6 weeks. During this period, no betting or gaming activity will be possible on your account.

Self-Exclusion

If you need a long-term break, use the self-exclusion option. You can suspend your account for a minimum of 6 months or permanently. There is no option to reactivate in the case of permanent exclusion.

Betting History and Spending Review

You can view all your betting and gaming history at any time. Review regularly how much you have spent and how long you have spent on each game.

Reality Check Notifications

A notification will appear at set intervals to remind you how long you have been playing. This smart reminder helps you keep track of time.

Loss Limit

Decide in advance the maximum loss you can accept within a given period. Once this limit is reached, your gaming session will automatically pause.

21+ Age Limit and Verification


Gaming and betting at rd111 is strictly for persons aged 21 and above only. We verify age at account registration and may request a government-issued identity document when needed.

We are always vigilant to ensure that minors cannot access the gaming platform. If you ever suspect that a minor might use your device, be sure to use a password lock on your account.

A request to parents and guardians: keep devices secure from children and teenagers. Use parental control software and make your children aware of the risks of online gaming.

Ask Yourself

  • Am I playing for entertainment, or to win back money?
  • Am I spending beyond my budget?
  • Is gaming affecting my family life?
  • Am I feeling angry or frustrated after a loss?
  • Am I hiding my gaming from my family?
  • Does playing before sleep or before meals feel like a necessity?

If the answer to any of the above questions is "yes", contact us via live chat. We are always ready to assist you in Bangla.

How to Set Limits


1

Log in to your account

Log in to your account at rd111 and click on your profile icon at the top right.

2

Open Responsible Gaming settings

From the menu, select the "Responsible Gaming" option.

3

Choose the tool you need

Select whichever you need — deposit limit, time-out, self-exclusion, or reality check.

4

Confirm

Enter your chosen limit and press the "Save" button. The limit will take effect immediately.

5

Contact us if you need help

If you have trouble setting limits yourself, get assistance from our 24/7 Bangla live chat support.

Support Services

Do not hesitate to talk about gaming problems. Our expert team is always ready to listen.

24/7 Bangla live chat support — instant assistance
[email protected] — detailed support by email
Consultations are handled with complete confidentiality
Self-exclusion requests are processed immediately

Gaming addiction is a health issue. Contact Bangladesh's national mental health helpline for professional mental health support.

Frequently Asked Questions


Yes, reducing a deposit limit takes effect immediately. However, if you want to increase a limit, a 7-day waiting period applies — this period protects you from making impulsive decisions.

For a fixed-term exclusion (such as 6 months or 1 year), you will have the option to reactivate your account once the period ends. However, permanent self-exclusion is irreversible — in that case, the account will be closed forever.

Gaming and betting at rd111 is strictly for persons aged 21 and above only. A national identity card or passport may be requested for age verification.

When reality check is enabled, you will receive a pop-up notification at your chosen intervals (for example, every 30 minutes or 1 hour). It will tell you how long you have been playing and how much you have spent in that session.

Contact rd111's 24/7 Bangla live chat support or email [email protected]. Gaming addiction is a mental health issue — contact Bangladesh's government mental health services for professional support.

Yes, your account balance remains fully secure during a time-out or self-exclusion. Contact live chat when the time-out ends or if you need assistance with a withdrawal.

Enjoy safely — with rd111

Entertainment is our goal. Find your favourite game or information from the links below.